Privacy Statement

Your privacy is important to Marubeni-Itochu Tubulars America Inc. (MITI) and its affiliated companies. This statement identifies the type of information that we collect on this website, the purposes for which we use information and the steps we take to protect information. By accessing this website, you consent to the information collection and use practices described in this privacy statement.

Collection and Use of Information

Information provided directly by visitors.In most instances, you can visit this website without providing any personal information. However, on some pages, you may volunteer to provide your contact details, information about inquiries and feedback.

Information collected automatically. We collect certain general information about all visitors to this website, including pages viewed within the website, bytes transferred and links clicked.

We use information that you provide to improve our services and website.

Web Tracking Tools and Hyperlinks

This website uses standard analytics tools including web beacons and cookies. Although most browsers automatically accept cookies, you can usually modify your browser settings to decline cookies.

This website contains links to other websites. Although we try to link only to websites that share our high standards and respect for privacy, we do not control and are not responsible for the content, security or privacy practices employed by other websites. You should review the privacy statements of those websites to determine how they protect and use personal information.

Information Transfers

Personal information that you provide to MITI via this website will generally not be shared outside of MITI and its affiliated companies without your consent. However, we may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.

SMS

SMS OPT-IN OR PHONE NUMBERS FOR THE PURPOSE OF SMS ARE NOT BEING SHARED

SMS Terms & Conditions

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Marubeni-Itochu Tubulars America Inc., you may receive messages related to the following:

• Inventory availability
• Pricing information
• Pipe specifications

Example: “ If you have any questions about pipe, reach out and we will help you. Reply STOP to opt out from MITI texts.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your inquiry.

Example:
“We can get the pipe in the quantity you requested. Reply STOP to opt out from MITI texts.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from MITI in the following way.

• By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.mitube.com/

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit https://www.mitube.com/privacy/ for Privacy and Terms & Conditions information.
• Message frequency may vary

Commitment to Security

MITI is committed to protecting the security of personal information. However, no security measure can guarantee against compromise.

Requests for Removal and Modification of Information

You can request the removal or modification of your personal information by sending us an email. Please let us know the context in which you provided personal information. We will make a reasonable effort to accommodate your request.

Contacting MITI about the Content of this Privacy Statement

If you have questions regarding this privacy statement or our handling of personal information, please contact us by email.

Privacy Statement Changes

MITI may update this privacy statement from time to time. When we do, we will revise the “Most Recent Update” date below. Your use of the site after we post updates constitutes your agreement to such changes.

Effective Date of Privacy Statement: August 1, 2024

Most Recent Update: December 23, 2024